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We aim to respond to customer queries within 24 hours Monday to Friday. Please report suspected abuse of our services to


For sales enquiries please email

You can email customer support any time at


Tweet @AnuInternet for customer support or follow AnuInternet for status updates and announcements.


Contact support

If you'd like a callback please fill in the form below and include your phone number. All fields must be completed.


Please do not send cheques. See payment options on your invoice for payment information.

Anu Internet Services Ltd
St Brandon's House
29 Great George Street
Bristol BS1 5QT
United Kingdom


Telephone support is available on working days (Mon-Fri excl. holidays) from 09:00 to 17:30 British time.

Tel: +44 (0)117 911 8820

Customers with a support contract may call our 24/7 hotline at other times. Your support PIN code will be required to connect your call.

Tel (24/7 hotline): +44 (0)117 911 8024


If you have any complaint, big or small, please do not hesitate to contact the managing director Chris Wik directly on If you are not satisfied with the reponse, please make a written complaint to the mailing address above, which we will consider and respond to within 5 business days of receipt.